Presale Services

We try our best to offer you the best solution that meets your need.

Background
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Details
  • Pre-sales support for MSS) and security consulting opportunity for designated accounts in support of key territory sales and account plans to achieve and exceed defined targets
  • Own and positively develop the relationships with key technical decision makers and influencers within the target customers
  • Drive new sales opportunities by proactively engaging with the technical community within target accounts
  • Engaging customers and partners, capturing requirements, proposing technical solution and overseeing the selection of technologies/products, scoping and estimating resources and effort needed to deliver the business value solutions to the customer successfully and achieving high level of customer satisfaction - to own and manage the whole process
  • Engage with customers as a trusted advisor, listening and understanding their challenges and requirement - both technical and business, and clearly articulate and communicate to the sales team, and document them
  • Research and develop appropriate working solution and value proposition, engaging with the respective solution principal and services partner (including our MSS product team and professional services), to address customer requirement
  • Scope and clearly translate defined requirements, proposed solutions and value proposition into proposals/Statement of Work (SOW).
  • Present and articulate our value proposition to customers at all levels within the organization both technical and business audience (including C-levels)
  • Demonstrate a strong knowledge of the solutions and services offered by overall
  • Proactively engage customer both new and existing, to provide update on the latest security trend, changes in the threat landscape, and new product and services offering
  • Be a trusted advisor who provide sound security advise to customer and help them establish business case, including TCO and ROI justification, and shape requirement
  • Be the voice-of-customer, channeling constructive feedback from value customer to provide market-driven inputs to our product and services team
  • Be the solution owner, taking lead and working with cross-functioning team including professional services, product management, sales and marketing to drive the development of market-driven solution and services, and also for marketing events
  • Ensure personal technical, communication and commercial skills are kept up to date to ensure successful execution of role, e.g. maintaining CPE, attending training, webinars